Category: Communication

  • Is silence ever good communication?

    During a difficult conversation, one person pauses for a long time before answering. Others begin filling the silence and changing the subject.

    What do you think?

    Can saying nothing for a moment sometimes communicate more effectively than speaking?

    Keep the conversation going

    • What different perspectives might people in this situation have?
    • What would influence the way you responded?
    • Would your view change if you were in a different role?

    Share your perspective in the comments below.

  • Should you speak up when a meeting is going nowhere?

    A meeting has run over time and the same points are being repeated. You have an idea that could move things forward, but senior colleagues are still talking.

    What do you think?

    Would you interrupt to refocus the conversation?

    Keep the conversation going

    • What different perspectives might people in this situation have?
    • What would influence the way you responded?
    • Would your view change if you were in a different role?

    Share your perspective in the comments below.

  • Can a message be clear to you but confusing to everyone else?

    You send a short message explaining a change at work. Several people interpret it differently and the team ends up doing different things.

    What do you think?

    Who is responsible when a message is misunderstood: the sender, the receiver, or both?

    Keep the conversation going

    • What different perspectives might people in this situation have?
    • What would influence the way you responded?
    • Would your view change if you were in a different role?

    Share your perspective in the comments below.

  • When is being direct more helpful than being polite?

    A colleague keeps missing an important detail in handovers. Everyone has been hinting at the problem, but nothing changes.

    What do you think?

    Is it better to be completely direct, even if the conversation feels uncomfortable?

    Keep the conversation going

    • What different perspectives might people in this situation have?
    • What would influence the way you responded?
    • Would your view change if you were in a different role?

    Share your perspective in the comments below.

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