You send a short message explaining a change at work. Several people interpret it differently and the team ends up doing different things.
What do you think?
Who is responsible when a message is misunderstood: the sender, the receiver, or both?
Keep the conversation going
- What different perspectives might people in this situation have?
- What would influence the way you responded?
- Would your view change if you were in a different role?
Share your perspective in the comments below.
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