Communication
Is silence ever good communication?
During a difficult conversation, one person pauses for a long time before answering. Others begin filling the silence and changing the subject.
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Should you speak up when a meeting is going nowhere?
A meeting has run over time and the same points are being repeated. You have an idea that could move things forward, but senior colleagues are still talking.
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Can a message be clear to you but confusing to everyone else?
You send a short message explaining a change at work. Several people interpret it differently and the team ends up doing different things.
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When is being direct more helpful than being polite?
A colleague keeps missing an important detail in handovers. Everyone has been hinting at the problem, but nothing changes.
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